BrainStorm Configuration

Log In Help
First Time Login without SSO If you are bypassing SSO, you will need a verification code the first time that you login.   1.  Go to the Admin Portal or...
Mon, Apr 10, 2023 at 8:01 AM
Getting Started: Configuring Your BrainStorm Platform
Welcome to the BrainStorm platform! This Getting Started guide will provide you with the information you need to get started. System Requirements Su...
Thu, Jun 13, 2024 at 10:53 AM
Google SSO Configuration
BrainStorm supports Google SSO using a custom SAML app.  The following attribute fields are available in the BrainStorm platform: Email (required) First ...
Mon, Nov 14, 2022 at 5:42 PM
Okta SSO Configuration
The following steps will walk you through Okta app integration for BrainStorm.  This will allow you to use Okta to grant users access to the BrainStorm plat...
Thu, Mar 16, 2023 at 11:47 AM
Microsoft Entra ID Configuration
BrainStorm is compatible with Microsoft Entra ID using the BrainStorm Platform SSO Application available within Microsoft's Enterprise applications.  ...
Fri, Sep 13, 2024 at 2:08 PM
Migrate From QuickHelp to BrainStorm
Overview: This article will demonstrate to Admins how to migrate from QuickHelp to the BrainStorm platform. Admins will go through the steps below without d...
Mon, Oct 14, 2024 at 3:35 PM
Using the Migration Tool
Overview: This article will assist the organization in determining whether the BrainStorm migration tool meets its needs. The organization should evaluate t...
Fri, Jun 28, 2024 at 9:04 AM
Login FAQs
Can I be locked out of my account if I enter the wrong username or password? Yes. If you enter the wrong username / password combination five times, you w...
Fri, Sep 20, 2024 at 10:11 AM
Troubleshooting Tools
Provide a Screen Shot of the Console Tab Overview: During the troubleshooting process, Admins may be asked to send BrainStorm Support Team a screenshot of ...
Fri, Sep 20, 2024 at 11:02 AM
Migration Redirect
Overview: The BrainStorm migration redirect feature was added, which allows Quick Help admins to redirect end users to BrainStorm after the migration has be...
Fri, Oct 25, 2024 at 2:05 PM