We are so sorry that you are experiencing this problem. We are unable to duplicate this issue.

Will you please try the following:

1. Try a different browser. There are times when one browser will work better than another

2. If you are on a VPN, get off and see if that helps

&/OR

3. You may have a proxy setting or a firewall that is preventing this page from loading. Will you please grab an HAR file (here is a how to: Troubleshooting Tools ) and we can see what is possibly blocking this download.