Preparing to migrate from QuickHelp to BrainStorm? This checklist can help track your progress to have the most successful migration.

 

Initiating your BrainStorm Account

Complete

Determine Migration Tool options that will be utilized

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Utilize Migration tool to initiate your BrainStorm account

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Account Administration Preparation

Complete

Log into BrainStorm once you receive an email stating your account is created

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Complete admin training – “Manage Your BrainStorm Platform”

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Provide Account Administration roles to technical configuration team

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Create an Account Administrator group for training

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Request additional packs (if applicable)

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Complete the Technical Configuration

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Add Trusted Sites

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Add Direct Send (if applicable)

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Add Whitelisting

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Configure SSO

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Add/check Company Logo (Needs to be 1X1)

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Configure Microsoft Graph Integration (if applicable)

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Configure Google Graph Integration (if applicable)

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Add Users through Graph or CSV

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Enable other applicable integrations

  • ServiceNow
  • Viva Learning
  • SuccessFactors
  • Teams App – If you don’t have this in QuickHelp, wait and do this integration after the sunset of QuickHelp.

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Create Content Strategy

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Upload Custom Content (this may already be complete by the Migration Tool)

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Label and put Custom Content into relevant Packs

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Select Flows to highlight at launch based on goals and objectives

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Build or customize relevant Flows

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Create Groups and assign licenses

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Prioritize Flows to Groups

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Prepare a list of replacement links for transition (and location of where the links live in your ecosystem)

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Test end-user experience with the Admin Group

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Launch BrainStorm and Sunset QuickHelp

Complete

Prior to Launch

 

Pull QuickHelp reports

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Notify BrainStorm of launch/sunset date

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Launch Day

 

Update priority on Content

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Schedule BrainStorm email for following day

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Set reminder for Auto-Start Flows (one to two weeks post launch)

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Replace links to QuickHelp with BrainStorm links

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Post Launch

 

Enable BrainStorm Teams app (if applicable)

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Enable the notify step for Automated Groups

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Begin preparing your next initiative/campaign

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