Preparing to migrate from QuickHelp to BrainStorm? This checklist can help track your progress to have the most successful migration.

 

Initiating your BrainStorm Account

Complete

Determine Migration Tool options that will be utilized

Utilize Migration tool to initiate your BrainStorm account

 

 

Account Administration Preparation

Complete

Log into BrainStorm once you receive an email stating your account is created

Complete admin training – “Manage Your BrainStorm Platform”

Provide Account Administration roles to technical configuration team

Create an Account Administrator group for training

Request additional packs (if applicable)

 

 

 

Complete the Technical Configuration

Complete

Add Trusted Sites

Add Direct Send (if applicable)

Add Whitelisting

Configure SSO

Add/check Company Logo (Needs to be 1X1)

Configure Microsoft Graph Integration (if applicable)

Configure Google Graph Integration (if applicable)

Add Users through Graph or CSV

Enable other applicable integrations

  • ServiceNow
  • Viva Learning
  • SuccessFactors
  • Teams App – If you don’t have this in QuickHelp, wait and do this integration after the sunset of QuickHelp.

         

Create Content Strategy

Complete

Upload Custom Content (this may already be complete by the Migration Tool)

Label and put Custom Content into relevant Packs

Select Flows to highlight at launch based on goals and objectives

Build or customize relevant Flows

Create Groups and assign licenses

Prioritize Flows to Groups

Prepare a list of replacement links for transition (and location of where the links live in your ecosystem)

Test end-user experience with the Admin Group

 

 

Launch BrainStorm and Sunset QuickHelp

Complete

Prior to Launch

 

Pull QuickHelp reports

Notify BrainStorm of launch/sunset date

Launch Day

 

Update priority on Content

Schedule BrainStorm email for following day

Set reminder for Auto-Start Flows (one to two weeks post launch)

Replace links to QuickHelp with BrainStorm links

Post Launch

 

Enable BrainStorm Teams app (if applicable)

Enable the notify step for Automated Groups

Begin preparing your next initiative/campaign