Clear Cache on Web Browser
Overview: There may be times when we ask you to "clear the cache" to resolve a problem your end users are experiencing.
Note: Clearing your web browser’s cache, cookies and history may remove some data that you wish to keep. For example: address bar predictions, current authenticated sessions, and shopping cart contents.
In most computer-web browsers:
Ctrl-Shift-Delete (Windows) or Command – Shift- Delete (Mac).
Verify that the following are selected:
Browsing history
Cookies and other saved data
Cached images and files
3. Click Delete Data.